I see many closets where you know the item was sold on a different site. There isnt any protection on either end! And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. Sales. The buyer haggled a lot on the prices, each item was listed low already but I accepted an offer and the buyer received all 4 items for just $16. Im an avid buyer never have issues and I am a seller as well and have had some nasty child like women treat me like dirt. I just bought, after 9 months on Poshmark selling actual high quality Branded clothing, one of the Boutique items Poshmark sells to Poshers through their wholesale option. Im so glad I found a place with similar stories. The buyer has to provide photo proof showing how the item does not match the listing description. I for one take pride in getting quality products, taking nice photos etcbut I feel so irrelevant at the end of the day because I havent gotten much done. Asking to trade when all they have is a pile of target and walmart clothes for coach and other $$ items. They denied my claim stating it wasnt enough evidence of a fake. Im so sick and tired of the low-ball offers, especially when I already list the items at a low price. So they say, that money could be used to purchase other items!! I decided to take the plunge today, to set up shop on Poshmark. Thanks for your comment. I wrote on here once before but I just recently had an experience similar to Eltee. I have not received them back yet (they are on their way) but cannot wait to see how the buyer accomplished breaking the soles and what was pored on the leather to make them sticky. Im a Poshmark Suggested User; a top seller with 1100+ salesand Im closing my closet at the end of the month. I have shipped clothes before and most fits in smaller envelopes sometimes for around $3. Youll be invited to participate in the parties by the PM Editor the day before. Ive been purchasing from Posh since about last July, 2016 and have spent well over $10,000 on there but back in October, 2016, I purchased two items a dress (which was a knockoff) and a pair of Christian Louboutin shoes which were described as a size 10 but would not even fit my 8.5 shoe size daughter. NOT GOOD. I have like 450,000 followers on Poshmark but I really want to transition into my own store online. When the bag arrived dried and in perfect condition I replied back. Now a message to all that takes the time to read this!! As strictly a buyer, I cringe to hear these stories but always suspected that there are potentially steep challenges to selling items on these platforms. Not strictly a safe assumption. Firstly, she was trying to take advantage of someone who was in a very emotional situation, and who knows how many times this ploy has worked in the past for her but I cant be bullied and I wont tolerate a manipulating opportunist having a temper tantrum because I didnt give in to her berating. Poshmark puts closets in share jail so people cant spam the platform with massive amounts of sharing. Does she have something to hide? I had the worst experience on Poshmark. Totally agree youre exactly right! Great idea! This was not any kind of problem with any other online selling site. It depends on the price of the item. I assumed they meant dont speak to her, which I avoided. I am just concerned about traffic. I hate when a seller will say an item is beyond damaged notifies fake issues in pics (believe me they do it) and keep my items as she gets her money back and my item for free and I also get reimburst and low and behold find them on Facebook wearing it!! The buy, destroy, and open a case type. Just wanted to see if anyone would know about this. Is there a way to do this? Thanks for your comment. 1. So why do I have one foot out the door? I just joined poshmark. The Seller posted a picture of New With Tags No Box for a pair of Toms shoes I had been interested in. I have read a lot of horror stories like this happening to people unfortunately. I was nice enough to accept the two dresses to be returned, with nothing wrong with them, and she KEPT the free gifts I sent! Meanwhile her average ship time says 8 days, mine says 1 day soo. You send the longer you will be waiting. Def the worst I have heard!! Why I decided to leave was I sold a brand new name brand mens sweatshirt with tags, the buyers received it and filed a claim saying it was filthy dirty and no tags and I was trying to scam her! Listing something as EUC, followed by no other description than the color, tells me absolutely nothing about the actual item. Or of *this* kind of listing. Along with that I made mention of my experience with a word of caution to other serious Buyers, such as myself, when ordering from you, amking45. I commented benignly again, so her followers wouldnt really know what was going on. Also, i dont have a twitter account. Lowball offers on everything, nasty comments, you name it. If you want to net a profit $29.00 for an item, best list it for $88.00 because Poshers have no Shame trying to get something for nothing. I love having the control I have over my ShopStylaphile.com site. I know everyone has to start somewhere, but Im afraid of getting burned! Again, after reading all these stories, Im sure it wont turn out well for my case based on Poshmarks inability to support the sellers that actually make the company moneybut Im sure theyd listen to a lawsuit asking for damages/compensation. That said, Im sure a class-action lawsuit for sellers interested in legal recourse would change Poshmarks tune becauseas Ive read in all these commentsthis is completely unacceptable and out and out THEFT. Sorry to hear about your experience on Poshmark. I quit buying there due to sellers who post zero details on garments, sellers who ship worn and smelly clothing, and sellers who never ship at all after you purchase. I want to open my own shop but am unsure as to how i can get myself out there(i dont have any personal social media). Did you have customers follow you? Oh and I too found a LOT of creepy fetish guys on there preying on sellers also nothing done by Posh. Im sad to leave as I have met some great people and made some needed cash but honestly it is such a relief to be walking away. This IS NOT the bag I soldyou cant even see the entire bag shes claiming is mineand yet Poshmark approved the return! I dont like the idea of shipping designer things over mail, so I drop it off at their consignment office. Ive heard of people not getting backed by Posh but so far so good! I was absolutely crushed. When I received the return, Poshmark states on their site I can dispute it if its not the same item returned. The rest of my experience so far has been good, and Ive found some great pieces, but this makes me think I need to stick to eBay and The Real Real, whose customer service is flawless. Im not sure if I will buy through Poshmark again. Current Listing Price The current price of an item. Great job! My rating had fallen to like, 98.5! I came across your article while trying google how to block unwanted Tradesy buyers. . So it was worth my time investment to do things like measure the bust because sizing varies by brand. How to avoid share jail and still make lots of sales on Poshmark. if someones going to give you their money I take that very seriously because I work so hard for mine. 35k followers. The sellers on there have a much higher chance of actually shipping my stuff. They will delete the listing if it's those two cercomstances. Im very sorry that happened to you. Poshmark literally tells them what to do to return an item. A buyer was interested and they negotiated a price. Everyone wants items for $5.00 and theyre under the impression that its a garage sale. Smh!! For the most part, its gone well, but Im getting tired and stressed. I love selling things online to earn a little extra spending money, but Im ready to quit Poshmark too and look into other options. Before Poshmark though, I sold on eBay for a time so Im no stranger to hard work. Thats just a fact. Customer Loyalty: Include a QR code printout in your shipped packages, so buyers can easily find and shop your closet again. Her whole page with 1500 listings gone and the page thats up that said no listings had a new name. Thanks again for the comment. After a couple of weeks I grew tired and depressed from following these communities on Reddit. Poshmark features millions of sellers, and dozens of categories depending on clothing styles and designers. Fantastic article! I started on Posh to pay my sons medical bills from this past summer and the only thing I feel Ive gotten from Posh are migraines, a stronger eyeless prescription and the feeling of being isolated from my family. I found out today you can list on Posh via the computer now (instead of the teeny tiny cell phone screen) and I thought Id try out. Every single one of my sales (I have 186 listings) has received 4 and 5 stars (only 2 received 4 stars and Im assuming because the itemsboth of which were brand-new and never wornsimply didnt fit) and rave reviews/comments/love notes. I ship from a smoke/pet/odor free home, wrap items in tissue and include a handwritten thank you card in clean packaging. Im not a big active seller on Poshmark by any means but had success with items I posted. I was so negatively impacted by my experience with Poshmark that for about 6 months I tried, both on Reddit and a blog that I created, to create a community of like minded folks to start some kind of a movement to expose them (so that there is more readily available consumer information). I left feedback for the seller and gave her a 3-star rating. Totally understand. One of the reasons I pay that 20% is because Posh gives buyers some kind of peace of mind. Youll get a full voicemail box, no way to make contact with a live person and no one will respond to your emails. They really only care about their super high volume sellers that sell junk (many are in China and are not restricted even with seller ratings as low as 93)! I guess she didnt realize that I could cancel the order on my end, but now I have to relist everything. It sucks because Ive been able to made decent money using it but the horrible customer service combined with their 20% commission makes it just not worth it to me anymore. I shipped it. Ive had a positive experience it just seems stuff doesnt sell that much. He doesnt sound like he deals with practical matters at all (and its really apparent that Poshmark lacks business/operational leadership). My bag was ripped by the buyer (maybe she regretted her purchase). You betcha ! Time will put this poorly conceived and terribly run business in its proper place. Since then another open case has been filed against one of my listings where it was clearly stated NO STAMP to determine if what I was selling was gold or gold-plated. So now, I have to decide if I want to return everything, or keep this stupid rag that I wouldnt even donate to Goodwill. Heres the link: http://bigcommerce.evyy.net/c/380173/185949/2941. You put the boom in every problem Ive had. If you get close to that, or exceed it, you run the risk of getting locked up in Poshmark share jail. Usually I sell my items on Ebay, however I thought that my clothing might sell better on a site that was more targeted to, well clothing. It would be interesting to see how many sellers vs buyers are on the app and how many sellers converted to buyers. Absurd right. I finally sent a comment to ask if she could let me know if the top was still available, and that I was worried Posh was going to cancel the sale. (Some of them). I set up my closet, started listing. Drop the price at least 10% and choose a shipping discount. They havent responded to me in months now! I said it was goldtone but looked like a cross between silver and 10k gold. I have written them down and will check them each time someone places an order. It works both ways. Do not give them a try. Did you do a direct mail campaign to notify them? Sad. My addiction of buying has been ridiculous and I only ever had one issue and they did refund me- someone sent me a leather jacket that was dry rotted split cracked and shredded! We will see how this goes. Wow the same thing just happened to me with a $8 dollar dress, the buyer was aware of the damage and asked zillions of questions then purchased the dress which is a expensive item sold for $8 when she received it she instantly open a claim for $8 freaking dollars!! At that point you have to provide a receipt or COA, and wait. Luckily a friend bought it but for $100 so i lost 200+ IT insane- thats when I found out that people do that- they buy sometime to wear fora special event- and damage it on purpose after so they can validate a return,.. Poshmark of course is siding with the buyer and then notified me that I was in danger of loosing my membership because of my response to the buyer telling her that this was impossible and completely rude.now that treat me like bully. I too hae sold on poshmark for several years. Roughly 10000 follows in a day. They just said sorry the buyer has been refunded. End of story. Still trying to wrap my head around it all.but I want to say thank you for writing this.I needed to hear it from someone else that Im waiting my time on Posh. Thats how Ive been able to increase my traffic. So I wrote back to look at my pictures and if you knew me I would never do something like this! It seems like Poshmark hasnt taken a real interest in their brand promise. The 20% is way to high. How low class. She waited too long to return it. I have been trying to get this one jacket which is fairly expensive. Poshmark never read my emails. Im in the same boat and trying to figure out how to best transition off of Poshmark. When I clicked on the listing to put in for the return it said no listings available. Its sad how they take 20% from sellers but cant invest that in a customer service team . The stitching is uneven and awful. So may just focus on that. I have about 200 items on poshmark and get one or two sales here and there. I thought it looked nice. Get the badge! For sellers who have their own businesses, I can TOTALLY understand how PM is just too time consuming and not that rewarding in return. Hi, Just make it automatic. I have been having these same problems ! Why do people take it so personally? I sold a few things right away and was happy about that. Manish Chandra has surveyed the landscape and knows its not pretty. The buyer also used a sob story stating how shed NEVER do something like that because of medical necessity/disability. Thank you. There customer service is horrible, especially for what they charge! Two days later they sent me another email inviting me to view a knockoff bag ( the seller used that term in her description ) and get it while it last. I have 5 pairs of Miss Me Jeans and 2 miss me shorts Im trying to sell that it. Size: 9.5 Salvatore Ferragamo. The $9.98 maxi dress ( plus $2.99 shipping) I bought on ebay, from China..is all over Poshmark, selling for as high as $60if you peruse ebay, and those budget Asian stores ( Shein, Sammydress,floryday..the Wish appyou csn expect to see the same items , usingvthe same stock photos(!!!) Until Chandra feels he is losing his big sellers on Poshmark by his terrible business practices, nothing will change on Poshmark. Im still using POSH as my secondary selling site but I still depend on eBay I still have a bit of faith left in eBay thoughand more so in recent years actually. WOW- I too just had a similar experience (your #1 Reason) with Poshmark I was contacted by Poshmark the buyer received the leather shoes and was reporting that the sole of the shoes were cracked and that the shoes were sticky. Done selling!! Goodbye to my consideration for Suggested user now for another few months. After 114 5-star reviews with raves about my packaging with no problems in 3 years, I finally got scammed! I found it incredibly frustrating to put so much effort into photographing items that buyers wanted to lowball. No ONE person can work this system and make an appropriate amount of money to live on coming into the app at this point. I recently had someone buy some Nike shorts from me. An app where you can load a pic and it will tell you if it can be located anywhere else on the internet. Even this turned out to be a terrible experience. I am wasting a tremendous amount of time sharing from other closets just to get traffic to my closet. I tried to reach out to them, but it didnt matter! Sorry for those bad encounters, but thank you for the heads up!! Well I wrote back and said there isnt anything in my closet for sale so Im not sure what you removed??? I have been pondering over the idea of whether or not accept the return, but it appears from what I have read here, I might as well fart in the wind. Like the old saying dont do what you dont want done to you. I am an avid buyer and only had one bad experience. Thanks for the insight! First it blows my mind that people will pay for designer dusty bags and empty shoe boxes but hey, that thats just me. I was so excited to try them on. If I had an inexpensive small item, I still got charged the $7.95 or whatever even if it really only costs $4.00 to ship. I think its bad for both. Im considering leaving Poshmark too and Ive only been on the app for one month. It would be a pain, it after the three days of inspection you could just delete the video. I have clothes that, initially, I wanted to Sell on Poshmark, but I think Ill definitely give Depop a consideration instead. Reading it now. I was honest in my review and stated that the dress was beautiful, but that the description was lacking details that were important to a buyer and I explained in detail what I saw upon receiving the dress. I did not put a lot of things in my closet because I wanted to see how it worked. Yes, if you count the number of hours you spend trying to sell a $10 pair of pants, you definitely havent earned a profit. Everyone needs to check their monthly reports. When they buy it payment is already sent through and cleared.. Only because of the comments mentioned here where buyers dispute the item, damage it or try to take advantage somehow. I've done a little research and decided I was ready to expand to other platforms. Ive now opened my own boutique at http://www.onlinesplurge.com. An older women and didnt realize makeup is duplicated. If youre interested in learning about it, keep reading! Ha, like that will ever happen! Is it a monthly fee? I think I will check out Tradesey and maybe your idea as well . Had a sale for $20.00, $100.00 skirt worn once. I am thinking of going back to EBay but havent sold on there in years since I got scammed when selling a Louis Vuitton wallet and the seller claimed they never received it, so I am very nervous!! I dont mind if she changed her mind, gave it away, etc But nothing. They said it was snagged all over. I have several friends who are big fans, and Im planning to join soon myself, I just havent gotten around to it yet. Dont get caught up in the rhetoric and politics that coincide with social networking. Not sure where that came from? Im hoping someone from posh reads this. Ill check into it now. Heres the bad experience I had that was the impetus for my Poshmark departure. https://poshmark.com/closet/dresstoimpress_. List On Tradesy, etsy, eBay, and as many websites as you can so that you dont get caught up in PoshMarks TIME SUCK MACHINE and squander your weekends away. Hope Im not double posting this. Yes! Here a pop-up window may ask you for a verification code sent to your email address or phone number. This is only after they posted on my comments wall asking when I would be shipping the bag and incessant questions. To save and print your closet QR Code: Would this stop someone from scamming/being scammed, do you think, or would Poshmark even ignore the video proof sent in by a seller? Sorry for the diatribe! Too many scammers and Poshmark does nothing to help either party. Hi Dee! To make one of these listings available for purchase: click the "Edit" icon on the listing details page > select "Mark as Available.". Emily, thank you so much for your comment. By the way, my real name is Ann. Related Topics. I know I will one day. I just read this last week and breathed a sigh of relief that I have been lucky so far. Unfortunately I have not received a single package sent with as much care as I send mine. if posh lets her return the item because she seen it cheaper online Im do everything I can to open my own website Im tired of posh turning on and off access to my closet and tired of returns that are new items how can you justify teturbing a new item why cant we leave them a review omg did you notice I used to get all 5 star review noe these. My first item ever listed. The seller has just as much to lose as the buyer. I think poshmark wants you to do all the work, and after sharing, it seems no one even sees it. But it sucks since I have put whole days worth of time sharing and following in the app. I am OCD, hyper observant and work i fashion. I can hardly believe there are people who can sleep at night when they list these things for $48! Cant believe how they do that without a Warning. Anyway anything expensive you are selling document document document it with photos and video before you send it!! I have taken allmost all my preowned irems off but i know Ill have problems anyway. On the web. There are other options besides Poshmark, like Tradesy and even eBay that arent quite as time consuming. Thanks so much! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can get into Poshmark share jail by sharing close to (or more than) 10000 shares in a single day. Note: To be successfully sent, the offer must be at least 10% below your lowest offer in the last 90 days. Any sharing or following like poshmark? Mercari has always placed me as the bad guy even though my reviews say nothing but good things about me. Wowthat was my very first sale. I seemed to have a streak of 4 rotten customers, one was an obvious scammer that pm allowed to go through anyway. Poshmark ended up accepting their side of the story and allowed the return. It is only $65.00 and I am glad it was not one of my very expensive items hat I have not listed. high fees and noone is serious. I think you have to understand why Posh usually sides with the buyer when they open a case. She has them numerous emails with all relevant details and it has met with no response. If I want to give my items away, then I would have put them at the end of my driveway with a sign saying Free. Ive never been able to understand how people dont see through all this ridiculousness. posh is crap. The support group way over exaggerated their sales, and gave young mothers the impression that they could do this and care for children and make 100,000-300,000 a yr. So.. she seems to be a bit of a problem. People are so cruel!! I have been looking for a way to open my own online thrift/consignment store to sell basically anythingnot just womens handbags and clothes. Vintage Goldtone Yellow Orange Brown Brooch and Clip On Earring Set Parure. You want to stay on Poshmarks good side, so you can continue to make sales and make money on the platform. I am tired of the bad reviews and the complaints have nothing to do with my item. Reason #1. This article has convinced me there are better options. I sold a pair of like new Spanx skinny jeans for a ridiculously low price to someone who I just had a feeling was going to be a problem after I accepted their offer. I always ask two or three questions. I block about 20 to 30 sellers a day with ease and never look back. She was ticked I insisted on $6 after she kept offering $4. The Cancel Order button never appeared at the website whenever I tried to cancel. But yeah I find it so unprofessional and unethical that Im considering just quitting. When it finally got to me, poshmark has missed that ALL damage was on one side & it was obvious that someone way too large had tried to stuff her arm in to the sleeve. Maybe I should just take all my inventory and have an awesome bonfire at the beach. Ive got everything documented and the evidence shows very clearly the cheap rings are the same ones sold on Poshmark. And they are wicked. On si h low offers just dont counteroffer! Glad you found a better way loved your article!! Ive had brick and mortar stores in the past and have been selling on eBay for 4 plus years, so Poshmark is my newest addition to my retail experience. Yeap. The zipper pulls with the brand name felt like plastic. That my integrity as a seller was being questioned. I appreciate your ideas and will look into it, This has helped me process what I want to do as a reseller since everyones posts have been helpful since I started selling PM in Jan 2017. Again I contact poshmark to stop her from harassing me and ruining my image on poshmark. Has this ever happened to anyone else? That is now my priority instead of Poshing. Here you'll find everything from Posh Tips to exciting new app updates. If you stand up for yourself and dont allow them to rip you off, you get indefinitely suspended. My pictures from before I sent the items dont reflect this any damage, and it took the girl 48 hours to decline the purchase. And I dont go on those posh fb groups or waste a second of my time bsing w women who arent really your friend.. something I learned.. these are acquaintances.. co workers etc not friends. So,I message posh. The sale frequently gets canceled. The very day the buyer got them, she opened a case that they were worn. You have to create a profile. I always check items very carefully before listing, If I noticed anything wrong with it I wouldnt of listed. That also will only communicate through email. Parties? I sent all this info to poshmark and they replied for awhile and then nothing! Did you click on a market that you have no items listed in? I have been buying on Posh for about a year, but first time seller. Possibly Mercari? Select Account Info. I feel that I should get some of my money back bc I have defective shoes and poshmark has a guarantee to not sell faulty items since I paid so much for these defective very expensive Louboutins I feel that I should be compensated.. so far as a buyer this website kinda sux .. Im an honest person and buyer and not one thing that I bought on this website was described accurately ( I take that back one pair of pants were fine) but sellers should be honest bc there are good honest buyers like myself who end up with the short end of the stick. I have no recourse and feel I was scammed. I purchased a name brand handbag for a very low price. But it got me very upset. Wow, this is very eye opening! Ive been a member on the site on and off for a couple of years however it wasnt until the last three months that Ive really been active. Have them google When you order over seas products cheap quality than pictured make a listing in your closet explaining all of this! Obviously, sharing is key to making sales on Poshmark. They shut my closet down Black Friday for a week. One star- looked like a snot nosed brat new to posh, wouldnt explain the issue but added the button item description needed improved and thats it. I did let my Poshmark regular buyers know that my closet had moved to ShopStylaphile.com. It feels like Im being punished for having the nerve to request a return at all. but maybe Im wrong. As someone who has been selling on Ebay for over 25 years, I just started selling on Poshmark in Nov 2021. No comments. Your closet isnt shut down. It just reinforced my decision to NOT start poshmark at all. Without a Fashion and Accessories platform, I no longer have an interest in having a closet and Im officially quitting this job yeah! Also, the seller seemed shocked and said shed get back with me. People lowball because they are cheap and want everything for free or close to it because the shipping isnt able to be asked for as free on the buyers side. Surprise the voice mail is full. Too funny, I typed in Poshmark sucks, after receiving a lowball on an expensive item. Now I think they are one of the WORST online selling sites. You can get back to sharing tomorrow. It will pay off in the long run! A lady friend referred me to Poshmark. I just came across PoshMark about a week ago and was searching for what it means to follow someone on poshMark when I found this.